Website Privacy Policy

Luna Design AB, corporate identity number 555295-7780, with headquarters located at Thure Bruces väg 2, 560 13 Hok (I Woof U) knows how important integrity is to our Users of the Service. The purpose of this Privacy Policy (Policy) is to clearly describe how the collection, processing, storage and transfer of Personal Data takes place. I Woof U, the User therefore asks to hear if any thoughts or questions arise about this Policy.

1. General and definitions

Woof U is a digital marketplace for arranging work assignments regarding dog care and dog walks (The Service). The service is offered via a smartphone application (The App) and via a website (The Website).

This Policy applies to anyone who registers in the App or on the Website and creates an account (Users). Users who place job advertisements for execution are still called Clients. Clients are divided into two groups. Clients are private individuals who place advertisements in their capacity as consumers, which are called customers (by consumer is meant a natural person who trades mainly for purposes that fall outside business activities).

Users who apply to be allowed to perform the job advertisements and then perform work are called Contractors. The assignments and services that the Contractor performs via the Service are called Assignments. The description of the assignment that is posted in the Service by the Client and which the Contractor can apply to perform, is called Advertisement.

In order to use the Service, I Woof U must collect, share and process certain Personal Information about Users. Personal information is any kind of information that can be directly or indirectly attributed to a natural person who is alive. This applies, for example, to name, social security number, address, e-mail address and telephone number. This also applies to, for example, encrypted data and various types of electronic identities, such as IP numbers, if they can be linked to natural persons (Personal data).

The processing of personal data is carried out in accordance with the Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46 / EC (GDPR).

2. Data processed

In order to enable the use of the Service and to fulfill the user agreements that I Woof U and the Users enter into, I Woof U must collect and save certain Personal Data.

From the Client, I Woof U collects and uses the following Personal Information:

* Name,

* Date of Birth,

* Gender,

* Adress,

* Email Address,

* Social Security,

* IP-adress,

* Phone number and

* Image

From Contractors Collect I Woof U in and uses the following Personal Information:

* Name,

* Date of Birth,

* Gender,

* Adress,

* Email Address,

* Social Security,

* Phone number,

* IP-adress,

* Image, and

* Ratings / reviews from previous Client.

The Contractor will also have the opportunity to write a short presentation about himself and add relevant information such as language skills, driving license, possible working hours, what types of jobs are interesting, school and line, CPR certificate or other information that the Contractor wishes to share for to increase the chance of assignments. 

Please note that I Woof U may not provide the App or the Website if the above Personal Information is not provided.

Users who choose to start using the Service via an existing Facebook account give I Woof U the right to collect account information such as first name, last name, profile picture and e-mail address directly from Facebook.

All Users are responsible for ensuring that all Personal Information provided is correct and does not in any way violate, violate or otherwise infringe the rights of third parties, for example, but not limited to, copyright, trademark, or confidentiality.

 

3. Purpose and legal basis

3.1 Administration of the Service

In order to provide and adminstrate the Service I woof U will use the information defined under “2. Data proceeded”. These personaldata is used primarly to contact you, creat an account and for offer eventuell other services in accordance with Terms and Conditions.

The Terms and Conditions that I Woof U has made with the User ( Terms and Conditions of I woof U) represents the legal ground for processing the Users personaldata in charatesterics of User of the Service. The processing is necessary for I woof U to use in order to fulfill the legal obligations towards the User.

3.2 Creating Ads

In order to be able to create Advertisements and convey Assignments, I Woof U must process certain Personal Data about the Purchaser. This includes information defined under defined under “2. Information that is processed ”as well as the information that the Purchaser provides during the creation of the Advertisement, such as the Place of the Assignment, the Category of the Assignment, special requirements, start and stop time.

The user agreement that I Woof U has entered into with the User constitutes the legal basis for handling Personal Data in order to create Advertisements and mediate Assignments. The processing is necessary for I Woof U to be able to fulfill the contractual obligations that I Woof U has towards Users.

3.3 Application for Assignment

In order to maximize the Contractor’s opportunity to receive Assignments, I Woof U will share the Contractor’s position with the Purchaser and with visitors to the Website and the App. This position consists of the Contractor’s population registration address, updated address or geo-positioning, depending on the information that the Contractor last shared with I Woof U.

The Contractor agrees that the position is shared with the Client and with visitors to the Website and the App. By agreeing to this Personal Data Management, the Contractor’s public information will be shared on a map which the Client or visitors can then view.

In order to be able to apply for an Assignment, I Woof U must process certain Personal Data about the Contractor. This includes information defined under defined under “2. Information that is processed ”and the information that the Contractor provides during the response to an Advertisement, such as personal text.

The user agreement that I Woof U has entered into with the User constitutes the legal basis for handling Personal Data in order for the Contractor to be able to apply for an Assignment. The processing is necessary for I Woof U to be able to fulfill the contractual obligations that I Woof U has towards Users.

 

3.4 Confirmation of Assignment

When the Purchaser has booked an Assignment via the App or the Website, I Woof U sends a confirmation to the Contractor with all information about the Assignment. Such mailing is made to the e-mail address provided by the Contractor in connection with the registration. Parents of Contractors under the age of 18 who have created an account on I Woof U will also receive the confirmation.

The contractor can also choose to receive the message as a push message, directly by phone. How push notifications are handled is stated in the Terms of Use.

The user agreement that I Woof U has entered into with the User constitutes the legal basis for handling Personal Data in order to be able to make payments to bank accounts. The processing is necessary for I Woof U to be able to fulfill the contractual obligations that I Woof U has towards Users.

3.5 Payment

In order to make a payment for a completed Assigment I woof U will process personaldata such as Account- and card information as well as phone numbers. These personal data are sent to Stripe.

Stripe stores and process the Users Personal data in order to process the payments. For you to understand Stripes use of Personal data you can read their privacy policy here.

The user agreement that I Woof U has entered into with the User constitutes the legal basis for handling Personal Data in order to be able to make payments to bank accounts. The processing is necessary for I Woof U to be able to fulfill the contractual obligations that I Woof U has towards Users.

3.6 Customer care and support

When an Assignment has been completed, I Woof U will send a request to the Purchaser to review the Contractor. These reviews are provided in free text, among other things. The Client should minimize the number of Personal Information provided when a review is submitted.

The legal basis is I Woof Us’ legitimate interest in being able to improve and understand the User’s experience and use of the Service and thereby improve and develop it.

3.7 Marketing

I Woof U uses the User’s Personal Data to send direct marketing regarding the Service. When I Woof U sends marketing via e-mail, text message or via push notes in the App, the User can always choose to no longer receive such marketing via a link in each mailing or within the App. Users have the opportunity to choose which notifications (e-mail address, SMS and push notifications) they want to receive under their profile in the App.

3.8 Development of the service

I Woof U also collects your Personal Data for the purpose of improving and developing as user-friendly a Service as possible. I Woof U does this by collecting ongoing information about you as a user and your routines. In this way, I Woof U can develop offerings and design new features.

I Woof U also reserves the right to use Personal Data to inform Users of updates from I Woof U, conduct surveys or provide information and service-related communications, including important security updates.

The legal basis is I Woof Us’ legitimate interest in being able to make updates to the technology that enables the User to visit and use the Website or the App, or to be able to understand how the User experiences the Service and thereby improve and develop it.

Analysis of user data is often done with the help of established third-party providers such as Google Analytics and Mixpanel. These providers do not have the right to use the information for any other purpose.

3.9 Other

In addition to the data I Woof U collects directly from Users, I Woof U also collects data automatically from the User. This information is collected via so-called cookies. If the User chooses to turn off cookies, this can also have other consequences, such as a degraded user experience.

To learn more about these electronic tracks you leave, read more under the “** Cookies **” tab in the Terms of Use.

4. Check your Personal Information

Under the symbol with profile picture, the User can see the Personal Information provided directly from the User to I Woof U, ie. the information provided when the User created an account. The User can change this information on his own directly in the App or by contacting I Woof U.

5. Transfer of Personal Data

In Woof U will transfer and share Personal Data between Users in order to convey Assignments. The provided Personal Data is passed on to other Users only to the extent necessary for an Assignment to be carried out and / or enable Users to fulfill their tax obligations.

I Woof U will also transfer and share Personal Information with third parties so that they can help I Woof U with the App, the Website and marketing. Third parties may only use the Personal Data for the stated purpose for which they are used. Woof U may also disclose and transfer Personal Data to an outside party that acquires any or all of Woof Us’ business units.

Furthermore, we may disclose and transfer Personal Information that I Woof U has collected from other websites to external partners. In Woof U will also, if required by law or injunction, disclose Personal Data to the police, court or other authority.

Woof U will share Personal Data with both partners and suppliers both within and outside the EU / EEA. If we share your personal data with suppliers outside the EU / EEA, we will ensure that the transfer and storage of the Personal Data meets the requirements of the GDPR and that they are not processed for any purpose other than those I Woof U collected them for.

6. Your rights

Users have the right to receive information about the Personal Data processed by I Woof U, and if necessary request a correction of Personal Data. Such a request is made in writing to I Woof U and must contain information such as the Sender’s name, social security number and address. The request must be signed by the User.

Please contact I Woof U on the contact information given below if you wish to exercise any of the above rights.

7. This is how we store data

In Woof U, the User’s Personal Data is stored for the purpose of making the Service more efficient, practical and meaningful. Users can access, review, correct, update or delete their account at any time by contacting I Woof U. The user can also terminate the account at I Woof U within their profile at any time.

Personal data provided by Users is stored only for as long as is required for the performance of I Woof Us services, however, for a maximum of one year from the last use of the Service. If the User wishes to have their Personal Information deleted earlier, please contact I Woof U via the contact information below.

Upon deletion of account, I Woof U will retain anonymous logs and information about the User’s activities on I Woof U. If Personal Data was previously available to others who use I Woof U, we will not be able to delete the information from their system.

8. Other

We Woof U strives to provide a secure environment by trying to restrict access to our database to legitimate users, but we can not guarantee that unauthorized parties will not prepare access to it. Woof U is also unable to control how authorized users store or transmit information provided to us by Users. Therefore, Users should not provide sensitive information on I Woof U.

Woof U is not responsible for the privacy policies and practices applied by ad networks and other websites, by third parties we work with to provide personalized services or by those who access information about Users on our Service.

This Policy may change and Users will be notified when they log in to the Service. However, it is each User’s obligation to keep himself informed of the terms and conditions that apply at any given time.

However, I Woof U will notify the User if I Woof U makes significant changes that require the consent of the User.

9. Personal data representative

Personuppgiftsombud är ?.

10. Contact information

You can contact us on the web if you have questions or problems regarding our privacy protection procedures. You can also write to us at the following email info@iwoofu.se

Alternatively:

Luna Desing AB, Thure Bruces väg 2, 560 13 Hok.

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